If the system says it's marked, then you need to contact the utility directly. Contact the utility directly responsible for those marks and get clarification. If you want to file a complaint with the Dig Law Safety Committee, visit:. How can I protect the marks? Also, utility companies may have worked on their lines since the last time you dug — so you must get utilities located, each and every time. You need to confirm that all utilities have responded to your ticket.
Most cities, counties and utility companies do not locate private utilities. Contact numbers are on your ticket or in Internet Ticket Entry or you may call 800 638-4097. A good guide is to dig carefully when you're within 24-inches of the marks. Remember to reference the current ticket number for easy retrieval. Notify 811 before you install or replace a mailbox or fence. © Sunshine 811 All Rights Reserved. Any slight nick to that outer coating allows moisture into the lines inside and eventually will cause problems.
Practicing safe digging and excavation starts with contacting Colorado 811. This includes: auguring, boring, cable or pipe plowing or driving, digging, directional drilling, ditching, grading, moving earth, pipe bursting, razing, scraping, setting poles, structure demolition, trenching, use of explosives, wrecking and any other trenchless technology. I requested to meet with the utility companies at my dig site, but no one showed up at the designated time. Always proceed with caution when digging around utility lines. Do this by entering your ticket number and phone numbers into the Positive Response System.
When should I contact 811? You will also need to outline your dig area with white paint before you call; this helps utilities identify your dig area quickly and accurately. There are a number of reasons why the marks are missing. Excavation or demolition is not safe without first checking into why the marks are not there. Sunshine 811 does not endorse any associate members listed on its page. If you want confirmation that a utility company will meet you, please contact the utility directly to arrange a date and time. Digging anywhere in the state of Washington without calling for a utility locate is against. Sunshine 811 recommends that all excavators request tickets.
Use of the web site shall be at the users own risk, and such use shall constitute acceptance of these terms. The day you request the ticket, weekends and holidays are not included in the two full business days. Ticket Express is designed for residential and professional excavators to easily and quickly submit a utility request online. There may be private utilities within your dig area. Sunshine 811 does not own, operate or locate underground utilities. If you go outside that area, request another ticket. Contact numbers are on your ticket or in Internet Ticket Entry or you may call 800 638-4097.
Smart Digging When digging within two feet of the marked area, only use small hand tools such as a garden trowel to carefully expose the utility line. Do I have to notify 811 even when I am digging in a spot that was previously marked? Keep in mind that utility installation is not the same for all utilities and requirements have changed through the years. Make sure your contractor or landscaper has requested to have your yard located before they begin digging. Yes, no matter how shallow or how deep you are digging, you must contact 811 first. Dig Law Safety Committee If you feel a violation of the state has occurred, you can file a complaint with the Washington Dig Law Safety Committee. If you are only planning to dig in a small portion of your yard, outline the area in white paint or white flags available at home improvement stores.
Either way, you can have the underground cables, wires and utilities marked before you begin excavating so that you are safe and do not destroy important underground facilities. Questions Homeowner's Landscaping and fence questions What if the utility line runs where I want to do some landscaping? Check out the planting tips on our page for more information on how to plant utility friendly landscapes. These may include water and sewer lines from the meter to the house, and lines such as electric to a shed, irrigation systems, landscape lighting, etc. What happens if I hit a utility? My projects are simple: landscaping, mailbox and fence. The committee, created by statutory requirement, is made up of 13 members representing a variety of stakeholders throughout the digging and utility industry.
Erosion and root system growth can alter the depth or location of buried lines. I have hired a contractor or landscaper to do the digging project. When can the marks be removed? Two full business days before you want to start digging. In response, we want to clarify a few things. Failure to call may result in fines, charges for damages, and criminal convictions. I've confirmed utility responses and all indicate the site is located, but when I got to the site there were no locate marks. Obtain legal advice from your own attorney before relying on the actions of another party.